Important - The Old Surgery

The Old Surgery

572 Green Lanes, London, N8 0RP

Telephone: 0300 033 7867

Sorry, we're closed

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If you cannot keep your appointment with the Doctor or Nurse, please call the surgery number in good time. This enables us to offer your appointment to someone else. If patients fail to cancel their appointment, this not only wastes valuable Doctor and Nursing time, but prevents others who suffer from medical illness from being seen.

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SMS

You can SMS back the surgery and reply ‘CANCEL’ when you get an SMS for your appt. (You must cancel more than 24 hours before your appt via SMS to work)

Please cancel your appointment as soon as possible at least 24 hours prior to your appointment i.e. cancelling an appointment for Tuesday 10:50am you must SMS before Monday 10:50am for your appointment to be cancelled automatically. Failure to attend or cancel your appointment will result in a DNA – did not attend. Late cancellation does make it harder to replace your slot with someone else

Telephone

You can cancel by telephoning the surgery 0300 033 7867

In person

If you attend you can also cancel your appointment

Late / DNA Policy

If you cancel your appointment less than 24 hours of the appointment or arrive late more than 5 minutes this is considered as a DNA (Did Not Attend). For more information please read our DNA policy

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED